1. Company Information

Vino de Franciscus (hereinafter: VDF) handles your personal data with care and strives to protect it in accordance with the General Data Protection Regulation (GDPR). VDF achieves this by regularly reviewing whether its services meet the appropriate requirements.

In this privacy statement, VDF refers to Vino de Franciscus B.V. (Chamber of Commerce number: 92218776).

Postal address: Keizersveld 53 D, 5803 AP Venray
Visiting address: Keizersveld 53 D, 5803 AP Venray
Email: [email protected]

2. Personal Data

VDF processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process. A distinction is made between VDF website visitors and VDF customers, visitors, and suppliers.

2.1 Website visitors

• First and last name
• Email address
• Phone number
• IP address
• Applicants: data you provide on your resume and cover letter

2.2 Customers, visitors and suppliers

1. First and last name
2. Billing address
3. Delivery address
4. Gender
5. Date of birth (confirm 18+)
6. Phone number(s)
7. Email address(es)
8. Chamber of Commerce number and VAT number
9. IBAN account number(s)
10. Camera footage (for pickup)
11. Order preferences

3. Processing purposes, legal basis & retention period

VDF will not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. For personal data subject to statutory retention periods, VDF adheres to these statutory retention periods.

3.1 Visitors to the website

1. Age verification – confirmation of 18+, solely for compliance with legal obligations. Will not be stored further.
2. Contact form – use data to contact you. Basis: legitimate interest. Retention period: as long as necessary for processing.
3. Job applications – processing application data to assess suitability. Retention period: max. 4 weeks, or max. 1 year with consent.
4. Cookies – functional and analytical cookies for operation and user-friendliness. See the cookie statement on the website.

3.2 Customers and suppliers

1. Creating accounts – necessary for agreement execution. Retention period: 7 years.
2. Registering and delivering orders – necessary for agreement execution and delivery. Retention period: 7 years.
3. Invoices & accounts receivable management – ​​agreement execution and legal administrative obligations. Retention period: 7 years.
4. Contacts for regular clients – rapid communication with clients and suppliers. Retention period: max. 2 years after termination of the agreement.
5. CCTV footage – warehouse security and theft prevention. Retention period: max. 4 weeks, unless an incident occurs.

If the above or other legal grounds do not apply, VDF will request consent for processing. You can withdraw this consent at any time.

Providing this data is necessary for providing the services. Without this data, VDF cannot contact you or provide the services.

4. Sharing with third parties

VDF will only share your data with third parties if this is necessary for the execution of the agreement or to comply with a legal obligation. Categories of recipients:

1. IT administrators and systems (e.g., Office 365)
2. Camera system administrator
3. Website administrator
4. Recruitment & selection agencies

VDF ensures that only necessary data is shared and, where relevant, concludes data processing agreements.

5. Security

VDF takes appropriate measures to prevent misuse, loss, and unauthorized access. The website uses SSL certificates, among other things. These measures comply with applicable security standards.

6. Rights of data subjects

You can access, correct, supplement, delete, or object to your personal data. You can also withdraw consent or request data portability via [email protected].

It is important that you demonstrate that the data is yours. You may not access data belonging to others. If access is linked to cookies, you may request a copy of the cookie. VDF will respond within four weeks.

7. Complaints

If you have any complaints about the processing of your personal data, you can contact VDF at [email protected]. You also have the right to file a complaint with the Dutch Data Protection Authority at any time.

8. Changes

The texts on our website, privacy and cookie statement, and cookie banner may be modified at any time. Changes will be published in writing or electronically. Please consult this privacy statement regularly for updates.

9. Question

If you have any questions or comments, please feel free to contact us at [email protected].